Frequently Asked Questions(FAQ)

Here are a list of frequently asked questions you may have when evaluating or using our product, if you can't find your answers, feel free to contact us at weipets@gmail.com.com!

Q1: About Us
We are an industry and trade company, and all products on our website are sold at wholesale.


Q2:Can I get samples?
A2:Sure, we can send the samples for free, but customer should pay the freight cost. It will cost some sample charge for custom desighs, but it is refundable when order is up to certain quantity.

Q3:How to pay?
A3: Usually you should pay 30% deposit before production, the balance paid before shipping. For rhe small order, you need to pay the whole payment before production.

Q4:Do you offer customized packaging?
A4:Yes. All of our products can be packed as your requirement.

Q5: How long can you usually deliver?
A5:7-15 days if in stock.

Q6: Do you offer OEM service?
A6:Yes ( MOQ required )